WhatsApp CRM for your whole team
Slow replies lose deals to whoever answers first. CRM Clique Responde puts every conversation on one screen, with your whole team answering from the same number.
See it in action
Customer conversations, AI, chatbot, Kanban, Follow UP and reports. Real product screens, no mockups.
The problem
A message lands after hours or on the wrong phone, and nobody replies. The customer buys from whoever answered first.
Every rep has a phone, every department has a number. Nobody knows where the conversation is.
The chat history stays on their phone, and your company starts from scratch with that customer.
Without numbers, you can’t hold the team accountable. And slow replies go unnoticed.
The solution
Messages from every channel land in a single inbox. Each conversation is routed to the right department’s queue, and any agent can reply from the same WhatsApp number.
Official Meta API
The official WhatsApp connection, without the ban risk that comes with unofficial connections.
Official API with coexistence
The CRM and the WhatsApp Business app on your phone working together on the same number.
QR code (unofficial API)
The simplest way to connect: just scan the QR code with your phone.
Features
Multiple agents on the same WhatsApp number, with queues by department.
First replies, triage and automatic routing, around the clock.
Schedule messages, set up follow-ups and send bulk campaigns.
Track every lead from first contact to after-sales, column by column.
Who’s online, conversations handled, average response time and productivity, in real time.
Support, sales and team performance, filtered by period, channel and agent.
WhatsApp calls and cloud PBX calls right in the platform, with recording and IVR.
Find out how customers rated their experience, no extra tool needed.
If you run Facebook and Instagram ads with a WhatsApp button, you see the whole journey here: from ad to conversation, and from conversation to sale.
Plus: full customer history, an open API to integrate with ERPs and sales and marketing tools, and setups tailored for sales, support, real estate, schools, clinics and service businesses.
How it works
We show you the CRM running on your company’s real workflow and answer every question you have.
Our team configures everything with you and trains your agents. No setup fee, plus video lessons to come back to anytime.
Every conversation in the right queue, every lead in the pipeline, and you keeping a close eye on the numbers.
Who it’s for
Teams of 2 to 30 people handling conversations, in industries like these:
Appointments, confirmations and follow-ups, without leaving patients waiting for a reply.
Every lead assigned to an agent and tracked in the pipeline through the showing and the offer.
Enrollments, re-enrollments and questions from parents and students, organized by department.
WhatsApp sales, campaigns to your customer base and after-sales, all in one place.
Quotes, appointments and every customer’s history, always at hand.
High contact volume handled with queues, automation and per-agent reports.
IP telephony and WhatsApp calls
Make and take WhatsApp and phone calls right inside the CRM, with recording and IVR. IP telephony plans include unlimited calling.
Telephony pricing and availability on request.
Ask about telephonyArtificial intelligence
Set up an agent to send first replies, triage requests and hand the conversation to the right person, even after business hours.
Pricing
You pay per user, so you only pay for the seats you need. Tell us about your team and we’ll send you a quote.
Our team answers on WhatsApp and puts together a plan for your team size and the modules you need.
Partners
As a reseller, you earn a recurring commission every month for as long as the customers you refer stay active. Or offer the CRM under your own brand as a white label.
FAQ
Pricing depends on how many users your team needs and which modules you add. There’s no setup fee, and onboarding and training are included. Message us on WhatsApp and we’ll put together a quote for your team.
No. CRM Clique Responde runs entirely online. You access it from your browser, on desktop or mobile, from anywhere.
Yes. The interface is simple, and our team handles setup and trains your agents with you. After that, you also get a library of video lessons to come back to whenever you need.
You won’t be doing it alone. Our team sets everything up with you, with no setup fee: we connect your WhatsApp, create the department queues and add your agents.
You choose the connection. With the official Meta API, you avoid the ban risk that comes with unofficial connections. With the official API in coexistence mode, you keep using the WhatsApp Business app on your phone, on the same number. And the unofficial API, via QR code, is the simplest way to connect. We’ll help you pick the right one.
Yes. You can build chatbots and AI agents to handle first replies and triage, schedule messages, set up follow-ups and send campaigns.
Yes. WhatsApp, Instagram, Facebook, your website and IP telephony (cloud PBX) all live in the same system, backed by our own support team. You can even make and take WhatsApp calls in the CRM, with recording. No need to stitch together cheap tools that don’t talk to each other.
Yes. You can see who’s online, how many conversations each agent handled, the average response time, and support and sales reports, filtered by period, channel and agent.
Book a demo and see CRM Clique Responde running on your company’s real workflow.
Book a free demoOr talk to sales: +55 (19) 99266-4779
